Job Description
Join our dynamic team at Pacific Retail Solutions and become the face of customer excellence! We're seeking passionate Weekend Shift Customer Service Specialists to deliver exceptional experiences in our high-energy downtown San Diego location. This role offers competitive pay, flexible scheduling, and growth opportunities in a supportive environment. Perfect for students, parents, or anyone seeking weekend work-life balance.
Enjoy our modern workspace with complimentary parking, employee discounts, and a vibrant team culture focused on recognition and development. We provide comprehensive training and a clear path to advancement for top performers.
Responsibilities
- Deliver outstanding in-person customer service with product knowledge and problem-solving skills
- Process transactions efficiently using POS systems while maintaining accuracy
- Manage inventory and merchandising tasks to ensure optimal product presentation
- Collaborate with team members to maintain a clean, organized retail environment
- Handle customer inquiries and resolve concerns with empathy and professionalism
- Contribute to weekend sales goals through upselling and promotional activities
- Participate in end-of-day reconciliation and store closing procedures
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic math proficiency and comfort with technology
- Flexible availability including weekends and holidays
- Positive attitude with a customer-first mindset
- Reliable transportation to downtown San Diego location
- Must be 18+ years old