Job Description
Join our dynamic team as a Weekend Shift Customer Service Specialist at Metro Retail Solutions! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. This role offers flexible scheduling, competitive pay, and growth opportunities within our expanding retail network. If you thrive in fast-paced environments and enjoy helping customers, we want you on our team!
Responsibilities
- Provide outstanding customer service in-person and via phone during weekend shifts
- Process transactions accurately using POS systems
- Assist with inventory management and store merchandising
- Resolve customer inquiries and complaints promptly
- Maintain clean and organized store appearance
- Collaborate with team members to ensure smooth operations
- Support promotional events and weekend sales activities
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Ability to work weekends and flexible hours
- Strong communication and problem-solving skills
- Basic math proficiency and cash handling experience
- Positive attitude and team-oriented mindset
- Ability to stand for extended periods and lift up to 25 lbs