Job Description
Join our dynamic team at Metro Retail Solutions as a Weekend Shift Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. Enjoy competitive pay, flexible scheduling, and opportunities for growth in a supportive environment. Perfect for students, parents, or anyone seeking weekend work-life balance in the heart of Minneapolis.
Responsibilities
- Provide exceptional customer service across multiple channels (in-store, phone, chat)
- Process transactions accurately and efficiently using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and complaints with professionalism
- Collaborate with weekend team to maintain store standards
- Support visual merchandising and store presentation
- Contribute to weekend sales goals through upselling techniques
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work weekends and holidays consistently
- Basic math and cash handling proficiency
- Reliable transportation and punctuality
- Positive attitude with problem-solving mindset
- Ability to stand for extended periods