Job Description
Join our dynamic team as a Weekend Shift Supervisor and lead high-energy weekend operations at our flagship Philadelphia retail location. This premium position offers competitive compensation, flexible scheduling, and growth opportunities for ambitious professionals. We're seeking a motivated leader to drive exceptional customer experiences while managing weekend teams in our fast-paced environment.
Responsibilities
- Oversee all weekend shift operations including staff scheduling and inventory management
- Train and mentor new team members on customer service standards and product knowledge
- Resolve customer inquiries and escalations with professionalism and empathy
- Monitor sales performance and implement strategies to meet weekend targets
- Ensure compliance with safety protocols and store presentation standards
- Collaborate with weekday managers for seamless operational handovers
Qualifications
- Minimum 2 years retail or hospitality leadership experience
- Proven ability to manage teams during high-traffic periods
- Strong conflict resolution and interpersonal communication skills
- Available for consistent weekend shifts (Saturdays & Sundays)
- Basic proficiency in retail management software
- High school diploma or equivalent required
- Pennsylvania residency required for local hiring