Job Description
We are looking for a motivated Weekend Technical Support Specialist to join our growing team in Seattle, WA. If you are passionate about technology and enjoy helping others, we want to meet you. This role offers a competitive hourly rate and the flexibility you need to balance your weekend commitments.
Why You’ll Love This Role:
- Competitive pay: $25 - $35/hour
- Weekend-only schedule (Saturday & Sunday)
- Modern office environment in downtown Seattle
- Opportunity for full-time conversion
Apply today to advance your career with TechFlow Solutions!
Responsibilities
- Provide expert technical support to end-users regarding hardware, software, and network connectivity issues.
- Diagnose and resolve complex technical problems with a focus on weekend coverage.
- Manage and prioritize incoming support tickets in a timely manner.
- Document all technical interactions and resolutions accurately in the CRM system.
- Collaborate with the weekday team to ensure seamless service continuity.
Qualifications
- High school diploma or GED required; Associate’s degree in IT preferred.
- Minimum 1 year of experience in customer support or IT helpdesk.
- Proficient in Microsoft Office Suite and basic operating systems.
- Must be available to work weekends (Saturday and Sunday).
- Strong problem-solving skills and excellent communication abilities.