Job Description
Join PayFlow Solutions and enjoy the convenience of weekly pay while building your career in San Francisco! We're seeking passionate Customer Service Representatives to deliver exceptional experiences for our tech clients. This full-time role offers competitive pay, comprehensive benefits, and a dynamic work environment in the heart of the city. If you thrive in fast-paced settings and value financial flexibility, this opportunity is perfect for you.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve technical issues and provide product support
- Document interactions accurately in CRM systems
- Meet weekly performance metrics for resolution times
- Collaborate with tech teams to escalate complex issues
- Maintain positive customer relationships through follow-up
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Excellent verbal and written communication skills
- Ability to navigate multiple software systems
- Strong problem-solving abilities
- Availability to work flexible shifts including weekends