Job Description
Join our dynamic team in Jacksonville and enjoy the convenience of weekly pay! We're seeking motivated Customer Service Specialists to deliver exceptional support while advancing your career in a fast-paced environment. This role offers immediate start dates, flexible scheduling, and competitive compensation paid every Friday. Perfect for students, gig workers, or anyone seeking reliable income without the wait. Apply today and transform your work-life balance!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve billing, technical, and account-related issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics including call quality and resolution rates
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work 20-30 hours/week with flexible availability
- Proficiency with basic computer applications
- Positive attitude and resilience under pressure
- Must pass background check and drug screening