Job Description
Immediate Hiring in Houston! Walk-in Interviews Daily!
Join our dynamic team as a Customer Service Representative and kickstart your career in one of America's fastest-growing cities. We're conducting walk-in interviews Monday-Friday from 9 AM to 4 PM at our downtown Houston location. No appointments needed—just bring your resume and enthusiasm!
Competitive hourly pay, comprehensive benefits package, and rapid advancement opportunities await. Perfect for career changers, recent graduates, and experienced professionals looking to grow in customer service.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing issues, order problems, and service complaints
- Process transactions and maintain accurate customer records
- Collaborate with team members to improve service quality
- Meet/exceed performance metrics for response time and resolution
- Identify upsell opportunities for product/service enhancements
- Participate in ongoing training for new products and systems
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or call center experience
- Proficiency with CRM software (Salesforce, Zendesk, etc.)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Flexible availability including evenings/weekends
- Bilingual (English/Spanish) highly desirable
- Positive attitude and problem-solving mindset