Job Description
Join our award-winning team as a Customer Service Representative in Memphis! We're seeking passionate individuals to deliver exceptional experiences to our community. Enjoy competitive pay, comprehensive benefits, and opportunities for growth in a supportive environment.
Responsibilities
- Handle inbound/outbound calls and resolve customer inquiries
- Process transactions and update account information
- Document interactions in CRM systems with precision
- Collaborate with team members to resolve complex issues
- Meet performance metrics for quality and efficiency
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Proficiency with Microsoft Office and CRM tools
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset