Job Description
Join the dynamic team at El Paso Retail Group, a leading provider of quality retail solutions in the heart of Texas. We are currently seeking enthusiastic and dedicated individuals to join our customer service team as Entry-Level Representatives. In this role, you will be the first point of contact for our valued clients, ensuring their shopping experience is seamless and enjoyable. We value growth, integrity, and hard work, offering a supportive environment where you can build a rewarding career.
Why Choose Us?
Take the first step towards a successful career in customer service in El Paso. Apply today!
Why Choose Us?
- Competitive hourly pay ($15 - $18/hr)
- Comprehensive training program
- Career advancement opportunities within the company
- Health benefits for full-time employees
Take the first step towards a successful career in customer service in El Paso. Apply today!
Responsibilities
- Greet and welcome customers with a friendly and professional demeanor.
- Answer inbound customer inquiries via phone, email, and in-person promptly.
- Process sales transactions and handle returns or exchanges efficiently.
- Assist customers in locating products and provide product recommendations.
- Maintain a clean and organized workspace in accordance with company standards.
- Collaborate with team members to ensure high customer satisfaction scores.
Qualifications
- High school diploma or GED equivalent.
- Previous customer service experience is a plus but not required.
- Strong verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Proficiency with basic computer applications and POS systems.
- A positive attitude and a willingness to learn.