Job Description
Immediate Hire Opportunity in San Jose, CA! Join our dynamic team at LocalHire Now as a Customer Service Representative. We're offering walk-in interviews for qualified candidates ready to start immediately. Enjoy competitive pay, flexible hours, and a supportive environment in the heart of Silicon Valley. No experience necessary – we provide comprehensive training!
Responsibilities
- Handle inbound/outbound customer calls and emails with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in customer databases
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training programs
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and typing skills (30+ WPM)
- Strong communication and problem-solving abilities
- Ability to work in fast-paced environment
- Reliable transportation to San Jose location
- Flexible availability for day/evening shifts
- Positive attitude and team player mentality
- Must pass background check