Job Description
Join the Premier Team in Detroit
Are you looking to kickstart your career in the Motor City? Detroit Growth Solutions is currently seeking driven individuals for our No Experience Required entry-level positions. We are committed to providing a supportive environment where you can grow professionally without the need for prior industry experience.
We believe that talent and attitude are more important than a resume. Whether you are a recent graduate, a career changer, or simply looking for a local opportunity, we want to hear from you. Our comprehensive training program ensures you have the skills you need to succeed from day one.
Why Join Us?
- Competitive hourly pay starting at $18.00.
- Comprehensive health benefits package.
- Clear path for advancement and leadership opportunities.
- A diverse and inclusive workplace culture.
Responsibilities
- Manage a high volume of incoming customer inquiries via phone, email, and live chat with patience and professionalism.
- Resolve customer issues and complaints efficiently, ensuring a positive customer experience.
- Enter and update customer information accurately into our CRM database systems.
- Collaborate with team members to meet daily and monthly performance targets.
- Identify opportunities to upsell products or services based on customer needs.
- Provide feedback to management regarding common customer issues and system improvements.
Qualifications
- High School Diploma or GED equivalent is preferred but not mandatory.
- Strong verbal and written communication skills.
- Basic computer literacy and typing proficiency.
- A positive attitude and a genuine desire to help others.
- Ability to work flexible hours, including evenings and weekends.
- Willingness to learn new systems and procedures quickly.