Job Description
Are you looking for a rewarding career in Long Beach, CA? Apex Support Services is now hiring motivated individuals for our Customer Service team. We are specifically looking for candidates who are eager to learn and grow, as no prior experience is necessary.
We pride ourselves on being a local leader in the industry, offering a supportive work environment, comprehensive training programs, and competitive pay. If you are ready to take the next step in your professional journey without the need for a degree or extensive background, we want to hear from you.
What We Offer:
- Competitive hourly wage ($18.00 - $24.00)
- Full on-the-job training provided
- Health, dental, and vision insurance
- Flexible scheduling and career advancement opportunities
Responsibilities
- Handle Inquiries: Receive and resolve customer questions via phone, email, and chat in a professional and timely manner.
- Problem Solving: Diagnose customer issues and provide accurate solutions or escalate complex cases to senior support staff.
- Data Entry: Maintain and update customer records and databases with high accuracy.
- Product Support: Learn and utilize our internal systems to assist clients effectively.
- Team Communication: Collaborate with team members to ensure a seamless customer experience.
Qualifications
- Education: High school diploma or GED equivalent required.
- Communication: Strong verbal and written communication skills.
- Technical: Basic computer literacy and typing proficiency.
- Attitude: A patient, friendly, and customer-focused demeanor.
- Reliability: Ability to work full-time hours and adhere to a consistent schedule.