Job Description
Are you looking for a job that starts immediately? Apex Global Solutions is currently seeking dedicated Customer Service Representatives to join our dynamic team in Jacksonville, Florida. We offer competitive pay, flexible schedules, and the opportunity to grow your career in a supportive environment.
Why Apply?
- Start Immediately: No waiting period. Get hired and onboarded fast.
- Competitive Pay: Earn between $18.00 and $24.00 per hour.
- Benefits: Medical, dental, and vision insurance available.
- Modern Facilities: Located in the heart of Jacksonville.
Join us today and become part of a team that values your contribution and prioritizes your growth.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with professionalism and empathy.
- Resolve customer complaints and issues in a timely and efficient manner.
- Accurately record customer information and transactions in the CRM system.
- Process orders, returns, and exchanges according to company policy.
- Collaborate with the sales and technical teams to ensure customer satisfaction.
Qualifications
- High School Diploma or equivalent required.
- Previous customer service experience preferred but not mandatory for the right candidates.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, Zendesk).
- Ability to work in a fast-paced, high-volume environment.