Job Description
Join Houston's fastest-growing tech company as a Customer Service Representative! We're seeking passionate individuals to deliver exceptional support to our diverse client base. Walk-in interviews are held daily at our downtown Houston office – no appointments needed! Enjoy competitive pay, comprehensive benefits, and a dynamic team environment. Start your career journey today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat
- Resolve technical issues and provide product guidance
- Document interactions in CRM systems with accuracy
- Collaborate with technical teams to escalate complex problems
- Meet daily performance metrics for response times
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficiency with Microsoft Office Suite
- Strong problem-solving and communication skills
- Ability to multitask in fast-paced environment
- Spanish bilingual skills highly valued
- Positive attitude and team player mentality