Job Description
Immediate Hiring! Walk-In Interviews Available Today in Atlanta, GA
Are you looking for a new career opportunity with a competitive salary and great benefits? Apex Support Solutions is currently holding walk-in interviews for energetic and reliable Customer Service Representatives. We are expanding our team and are ready to hire immediately.
Why Join Us?
- Walk-In Interviews: No appointment needed. Simply show up and get hired on the spot!
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Full Benefits Package: Health, dental, and vision insurance available after 90 days.
- No Experience Required: We provide comprehensive on-the-job training.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues efficiently while maintaining a professional demeanor.
- Update and maintain accurate customer records in our CRM database.
- Adhere to company policies, procedures, and compliance guidelines at all times.
- Collaborate with team leads to achieve daily and monthly performance KPIs.
- Escalate complex issues to senior management when necessary.
Qualifications
- High School Diploma or GED equivalent is required.
- Basic computer proficiency and typing skills (40+ WPM).
- Excellent verbal communication and active listening skills.
- Ability to work in a fast-paced, team-oriented environment.
- Must be reliable, punctual, and able to pass a background check.