Job Description
Are you looking for a rewarding career with immediate access to your earnings? Join the Horizon Solutions team in Seattle, WA, where we value our employees and prioritize work-life balance. As a Customer Service Representative, you will be the voice of our brand, ensuring our clients receive top-notch support.
We offer a competitive hourly wage with weekly pay, comprehensive benefits, and a supportive team environment. No experience? No problem. We provide full training!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with empathy and professionalism.
- Resolve customer issues and complaints efficiently to ensure high satisfaction rates.
- Update customer accounts and records accurately in our CRM system.
- Collaborate with the sales and technical teams to provide holistic solutions.
- Identify opportunities to upsell products and services.
Qualifications
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced, high-volume environment.
- Proficiency with Microsoft Office Suite and basic computer skills.