Job Description
Join Sacramento's top employment agency for our exclusive walk-in interview event! We're seeking dynamic Customer Service Specialists to join our growing team. No appointments needed – simply bring your resume and enthusiasm. Enjoy competitive pay, comprehensive benefits, and immediate start opportunities. Our modern downtown facility offers a collaborative environment where your skills will make a real impact on local businesses. Happening this week only!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders, returns, and service requests
- Maintain accurate customer records in CRM systems
- Collaborate with sales and support teams
- Meet performance metrics for response times and satisfaction
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong verbal/written communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to multitask in fast-paced environments
- Positive attitude with problem-solving mindset
- Availability for flexible shifts including weekends
- Valid California ID and work authorization