Job Description
Join FlexPay Solutions and get paid DAILY! We're seeking motivated Customer Service Representatives to join our dynamic team in San Jose. Enjoy the flexibility of contract work with immediate compensation – no more waiting for payday! Our tech-forward platform connects you with exciting opportunities while providing comprehensive training and support.
Why FlexPay Solutions?
• Daily pay via our secure mobile app
• Flexible scheduling (full-time/part-time options)
• Competitive hourly rates + performance bonuses
• Free training and career development resources
• Work remotely or in our modern San Jose hub
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues efficiently
- Document interactions and maintain accurate case records
- Upsell products/services based on customer needs
- Meet/exceed performance metrics (CSAT, resolution time)
- Collaborate with team members using CRM systems
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with computers and CRM software
- Ability to multitask in fast-paced environments
- Reliable internet connection for remote work
- Flexible availability including weekends
- Positive attitude and team player mindset