Job Description
Join New Orleans' fastest-growing hospitality team! No experience required – we provide comprehensive training for motivated individuals ready to start their career in customer service. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in the heart of the Big Easy. Perfect for recent graduates, career changers, or anyone seeking a fresh start in a vibrant, supportive environment.
Responsibilities
- Deliver exceptional customer service to hotel guests with enthusiasm and professionalism
- Manage front desk operations including check-ins, check-outs, and reservation inquiries
- Handle billing transactions accurately using property management systems
- Resolve guest concerns promptly and escalate complex issues to management
- Maintain clean and organized lobby/reception areas
- Collaborate with housekeeping and maintenance teams to ensure seamless operations
- Participate in daily briefings and training sessions
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required – we train all team members
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficient with basic computer applications
- Positive attitude and willingness to learn new skills
- Reliable transportation to work downtown
- Ability to work weekends, evenings, and holidays