Job Description
Ready to launch your career? Urban Solutions Group is hiring passionate Entry-Level Customer Service Associates in Columbus, OH. No experience required – we provide comprehensive training to set you up for success!
Join our dynamic team where your enthusiasm and dedication are valued. We offer competitive pay, flexible scheduling, and clear pathways for growth. This is your chance to build foundational skills in a supportive environment while making a real impact on our clients' experiences.
What We Offer:
- Immediate start with paid training
- Health benefits and retirement plans
- Tuition reimbursement opportunities
- Performance-based bonuses
- Modern downtown workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders, returns, and account updates
- Maintain detailed customer records in CRM systems
- Collaborate with team members to resolve complex issues
- Participate in weekly skill-building workshops
- Meet performance metrics for customer satisfaction
Qualifications
- High school diploma or equivalent
- No prior experience required
- Strong verbal communication skills
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts (including weekends)
- Passion for helping others