Job Description
Launch your career with Capital Solutions Group! We're seeking passionate individuals for our Entry-Level Customer Service Associate position in Orlando, FL. No experience required—comprehensive training provided. Join our dynamic team and develop valuable skills while serving diverse clients. Enjoy competitive pay, benefits, and a supportive work environment. Walk-in interviews welcome!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve issues using company protocols and resources
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Adhere to quality and performance metrics
- Participate in ongoing training programs
- Maintain professional brand standards
Qualifications
- No prior experience necessary
- High school diploma or equivalent
- Strong communication skills (verbal/written)
- Basic computer proficiency
- Positive attitude and eagerness to learn
- Ability to work in a fast-paced environment
- Valid government-issued ID for walk-in process