Job Description
Join our award-winning team as an Entry-Level Customer Service Associate! No experience required – we provide comprehensive training to launch your career in customer success. Coastal Solutions Group is seeking motivated individuals with a passion for helping others to deliver exceptional service to our growing client base in the Virginia Beach area.
What We Offer:
- Competitive hourly pay starting at $14-$17
- Comprehensive paid training program
- Clear career advancement paths
- Health benefits and 401(k) matching
- Positive team culture with growth opportunities
If you're ready to build a career with a company that invests in its people, apply today!
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot issues efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service quality
- Adhere to company protocols and compliance standards
- Participate in ongoing training and development
- Contribute to team performance goals
Qualifications
- No prior experience required – we train all new hires
- High school diploma or equivalent (GED accepted)
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (typing, email, internet)
- Positive attitude and willingness to learn
- Reliability and strong work ethic
- Must be authorized to work in the US