Job Description
Are you looking for a rewarding career in San Antonio? TechNova Global is seeking dedicated Part-Time Remote Customer Support Specialists to join our growing team. If you are seeking start immediately jobs near me in San Antonio, TX, this is your chance to make an impact while enjoying flexible hours.
We are a forward-thinking company committed to excellence and customer satisfaction. We are looking for individuals who are eager to learn, adaptable, and ready to hit the ground running.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with product troubleshooting and account management.
- Maintain accurate and up-to-date records of all customer interactions and transactions.
- Collaborate with the sales and technical teams to resolve complex customer issues.
- Identify and communicate opportunities for process improvement within the support department.
- Adhere to all company policies, procedures, and service level agreements (SLAs).
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Proven experience in customer service or a related field is a plus.
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite and basic computer navigation.
- Ability to work independently and manage time effectively in a remote environment.
- Able to start immediately.