Job Description
Launch your career with LocalHire Solutions, Jacksonville's premier community-focused employer! We're seeking motivated Entry Level Customer Service Associates to join our dynamic team in the heart of downtown. No experience necessary—just your passion for helping others and a drive to grow with us. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your development is prioritized. Join us in building stronger communities through exceptional service!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve billing issues and service requests using our CRM system
- Collaborate with cross-functional teams to ensure seamless customer experiences
- Document interactions accurately and maintain client records
- Participate in ongoing training to enhance product knowledge and service skills
- Support community outreach initiatives during local events
Qualifications
- High school diploma or equivalent (college preferred)
- Strong verbal/written communication skills
- Basic computer proficiency with Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening
- Local Jacksonville residency required (for community engagement)