Job Description
Launch your career with Global Solutions Group! We're seeking motivated Entry Level Customer Service Associates in Atlanta for immediate full-time positions with competitive benefits and growth opportunities. Join our award-winning team where your contributions matter. Walk-in interviews welcome – no appointment needed!
Why Choose Us?
- Comprehensive paid training program
- Health, dental, and vision benefits
- Tuition reimbursement opportunities
- Clear career advancement path
- Modern downtown Atlanta office
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Process orders and returns accurately
- Maintain detailed customer records in CRM systems
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Identify upsell opportunities for premium services
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong verbal/written communication skills
- Basic computer proficiency (MS Office, CRM software)
- Customer-focused mindset with problem-solving ability
- Ability to work in fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to downtown office