Job Description
Join LocalCare Solutions as an Entry-Level Customer Service Associate and kickstart your career in healthcare administration! No experience needed – we provide comprehensive training to help you thrive. Our Atlanta-based team delivers exceptional patient support in a modern, collaborative environment. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our expanding network. Perfect for recent graduates or career changers seeking stable, meaningful work.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Manage patient appointment scheduling and record maintenance
- Assist with billing inquiries and insurance verification processes
- Collaborate with healthcare providers to ensure smooth patient experiences
- Utilize electronic health record systems for data entry and retrieval
- Participate in ongoing training to enhance service quality
- Maintain HIPAA compliance and patient confidentiality standards
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Detail-oriented with ability to multitask in fast-paced settings
- Positive attitude and commitment to teamwork
- Reliable transportation to our Atlanta location