Job Description
Are you looking for a rewarding career in El Paso? Apex Logistics is currently seeking enthusiastic individuals to join our growing team as Entry Level Customer Service Associates. We pride ourselves on providing top-tier logistics solutions, and we are looking for passionate people to help us deliver excellence.
Why Join Us?
- No Experience Necessary: We provide comprehensive training to help you succeed.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on performance.
- Career Growth: We value internal promotion and offer clear pathways for advancement.
As an Entry Level Associate, you will be the face of our company, ensuring our clients receive the best service possible. If you are driven, reliable, and ready to start a new chapter in your professional life, we want to hear from you!
Responsibilities
- Respond to inbound customer inquiries via phone, email, and chat in a professional and timely manner.
- Process customer orders, track shipments, and resolve any discrepancies efficiently.
- Collaborate with the logistics team to ensure accurate delivery schedules.
- Document customer feedback and report operational issues to management.
- Maintain a positive and professional demeanor during high-pressure situations.
Qualifications
- High School Diploma or GED equivalent required.
- Basic computer proficiency and typing skills.
- Strong verbal and written communication abilities.
- Ability to work flexible hours, including weekends and holidays.
- Must have valid driver's license and reliable transportation.