Job Description
Start your career immediately with no experience required! CityCare Solutions is seeking enthusiastic Entry-Level Customer Service Representatives in Baltimore, MD. We provide paid training, flexible schedules, and a supportive environment to help you thrive. Join our team and build valuable skills while making a difference in your community.
What We Offer:
- Comprehensive paid training program
- Competitive hourly wages + performance bonuses
- Health benefits after 90 days
- Clear career advancement path
- Positive team culture
Responsibilities
- Respond to customer inquiries via phone and email
- Resolve service issues with empathy and professionalism
- Process transactions and maintain accurate records
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Meet performance metrics for customer satisfaction
- Participate in ongoing training sessions
Qualifications
- No prior experience required - we train you!
- High school diploma or equivalent (preferred)
- Strong communication and listening skills
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Positive attitude and willingness to learn
- Reliable transportation to downtown Baltimore