Job Description
Immediate openings for Customer Service Representatives! Global Tech Solutions Inc. is conducting walk-in interviews for motivated individuals to join our dynamic team in Sacramento, CA. No prior experience required—full training provided!
This is your chance to launch your career in a fast-paced environment with competitive benefits and growth opportunities. We're hiring immediately for multiple positions.
Responsibilities
- Handle inbound/outbound customer calls and emails with professionalism
- Resolve customer inquiries and concerns efficiently
- Document interactions in CRM systems accurately
- Collaborate with team members to improve service quality
- Meet daily performance metrics for call resolution
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (typing, email, MS Office)
- Positive attitude and problem-solving mindset
- Reliable transportation to our Sacramento office
- Must be available for flexible shifts including weekends