Job Description
Start your healthcare career with no experience required! Wichita Community Health Center is seeking enthusiastic Entry-Level Customer Service Representatives to join our compassionate team. We provide comprehensive paid training and a supportive environment for career growth. As the first point of contact for patients, you'll deliver exceptional service while learning medical terminology and healthcare operations. Enjoy competitive pay, benefits, and opportunities for advancement in Wichita's thriving healthcare sector.
Responsibilities
- Welcoming patients and visitors with a warm, professional demeanor
- Managing appointment scheduling and registration processes
- Answering multi-line phones and directing inquiries appropriately
- Maintaining accurate patient records and electronic health files
- Processing insurance verifications and basic billing inquiries
- Coordinating with clinical teams to ensure smooth patient flow
- Assisting with administrative tasks including filing and data entry
- Upholding HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – comprehensive training provided
- Strong verbal communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced healthcare environment
- Positive attitude and commitment to patient-centered care
- Reliability and punctuality for scheduled shifts
- Pass background check and drug screening (standard for healthcare roles)