Job Description
Join Urban Retail Group's dynamic team in Long Beach as an Entry-Level Customer Service Representative! No experience required – we provide comprehensive training to launch your career in retail. Enjoy a supportive environment with growth opportunities, competitive pay, and benefits including health insurance and paid time off. Our customer-first culture values enthusiasm and teamwork, making this the perfect starting point for your professional journey.
Responsibilities
- Deliver exceptional customer service through in-person and digital channels
- Process transactions accurately using point-of-sale systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and escalate complex issues appropriately
- Collaborate with team members to maintain store cleanliness and organization
- Participate in ongoing product knowledge training sessions
Qualifications
- No prior experience required – we train motivated individuals
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Basic proficiency with technology (POS systems, smartphones)
- Valid work authorization in the United States
- Positive attitude and eagerness to learn new skills