Job Description
Join our dynamic team as an Entry-Level Customer Service Representative and kickstart your career in Memphis! No prior experience is required – we provide comprehensive training to help you succeed. Enjoy a supportive work environment, competitive pay, and opportunities for growth. Perfect for recent graduates or career changers looking for stability and advancement.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Contribute to a positive team culture
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication skills (verbal and written)
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and team player mindset
- No prior experience required
- Must pass background check