Job Description
Join our dynamic team at Urban Retail Group as a Customer Service Representative! We're seeking enthusiastic individuals with no prior experience to deliver exceptional service at our Oakland location. Perfect for career starters, this role offers comprehensive training and growth opportunities. If you're passionate about helping others and thrive in fast-paced environments, we want to meet you!
What We Offer:
- Competitive hourly wage with performance bonuses
- Comprehensive paid training program
- Health benefits after 90 days
- Employee discounts on all products
- Career advancement pathways
Responsibilities
- Provide exceptional customer service via phone, email, and in-person
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints efficiently
- Assist with inventory management and store operations
- Collaborate with team members to maintain store standards
- Participate in ongoing training and development sessions
- Support promotional events and sales initiatives
Qualifications
- No experience required – we provide full training!
- High school diploma or equivalent (preferred)
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic computer literacy and math skills
- Positive attitude and willingness to learn
- Reliability and punctuality
- Valid ID and work authorization documents