Job Description
Are you looking for entry level jobs near me in Texas? Apex Global Solutions is currently seeking a motivated and friendly Customer Service Representative to join our growing team in Houston. We pride ourselves on providing top-tier service, and we are looking for individuals who are eager to learn and grow within a dynamic corporate environment.
This is an excellent opportunity for recent graduates or anyone looking to start their career in customer support. We offer comprehensive training, a supportive team culture, and clear pathways for advancement.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $24.00 per hour based on experience.
- Full-Time Benefits: Health, dental, and vision insurance from day one.
- Professional Development: Paid training and tuition assistance programs.
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues with patience and empathy, aiming for a positive outcome.
- Process orders, returns, and exchanges accurately using our CRM software.
- Update customer account information and maintain detailed records of interactions.
- Collaborate with team members and management to improve service processes.
- Assist in the training of new hires to ensure consistent service standards.
Qualifications
- High school diploma or GED required.
- Basic computer proficiency and typing skills (40+ WPM).
- Strong verbal communication skills with a friendly demeanor.
- Ability to work in a fast-paced, high-volume environment.
- Reliable internet connection and computer for remote work (if applicable).
- Must be authorized to work in the United States.