Job Description
Ready to launch your career? Join our dynamic team at Global Innovations Inc. as an Entry-Level Customer Service Representative! We're hosting walk-in interviews every Tuesday and Thursday from 10 AM to 3 PM at our Long Beach headquarters. No appointment needed – just bring your resume and enthusiasm!
What We Offer:
- Comprehensive paid training program
- Health, dental, and vision benefits
- 401(k) with company match
- Career advancement opportunities
- Collaborative team environment
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and update account information
- Collaborate with team members to improve service
- Document interactions in CRM system
- Meet performance metrics for response time and resolution
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent required
- 0-2 years of customer service experience
- Strong communication and problem-solving skills
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and team player mentality
- Reliable transportation to Long Beach office
- Must be available to work weekends as needed