Job Description
Join our dynamic team at City Jobs LLC, where we're committed to launching careers! We're seeking enthusiastic Entry Level Customer Service Representatives to deliver exceptional client experiences in our vibrant Long Beach office. No experience needed – we provide comprehensive training to help you thrive in a fast-paced environment. Enjoy competitive pay, growth opportunities, and a supportive workplace culture. Apply today to start your professional journey!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently using established protocols
- Document interactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics including call quality and resolution times
- Participate in ongoing training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software
- Positive attitude and willingness to help others
- Ability to work flexible hours including weekends if needed
- Attention to detail and problem-solving aptitude
- Must pass background check and drug screening