Job Description
Launch your career with Detroit Metro Services! We're seeking enthusiastic individuals for our Entry-Level Customer Service Representative roles—no experience required. Join our dynamic team and gain valuable skills while supporting our clients' needs. We provide comprehensive training, career growth opportunities, and a supportive environment to help you thrive. Start your professional journey today in the heart of Detroit!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently while maintaining positive relationships
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training to enhance product knowledge
- Contribute to a positive and inclusive workplace culture
Qualifications
- No prior experience necessary—training provided
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude with a service-oriented mindset
- Reliability and punctuality
- Team player with collaborative spirit