Job Description
Join our dynamic team at Urban Growth Solutions and kickstart your career with no experience required! We're seeking motivated individuals in Richmond, Virginia to provide exceptional customer support. Enjoy comprehensive training, a collaborative environment, and immediate start date. Benefits include health insurance, paid time off, and career advancement opportunities.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions using CRM systems
- Collaborate with team members to ensure seamless service
- Meet performance metrics for customer satisfaction
- Process orders and returns accurately
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Positive attitude and willingness to learn
- Must be available for flexible shifts
- U.S. work authorization required