Job Description
Launch your career in customer service with Houston's fastest-growing startup! We're seeking motivated individuals with no prior experience for our full-time entry-level positions. Our comprehensive training program and supportive environment make this the perfect opportunity to grow professionally while making a real impact.
Why Join Us?
- Industry-leading onboarding with paid training
- Career advancement paths to leadership roles
- Modern, collaborative workspace in downtown Houston
- Health benefits and retirement plans starting day one
Responsibilities
- Handle inbound customer inquiries via phone and digital channels
- Resolve customer issues with empathy and efficiency
- Document interactions in our CRM system accurately
- Collaborate with team members to optimize service quality
- Meet performance metrics for response time and satisfaction
- Continuously improve product knowledge through training modules
Qualifications
- High school diploma or equivalent (no degree required)
- No prior experience necessary – training provided
- Exceptional verbal communication skills
- Strong problem-solving abilities and adaptability
- Basic computer proficiency (email, Microsoft Office)
- Ability to work flexible shifts including weekends
- Positive attitude and team-oriented mindset