Job Description
Join our dynamic team at Detroit Community Services as an Entry-Level Customer Service Representative! No prior experience is required – we provide comprehensive training to help you succeed. This is your opportunity to launch a rewarding career in customer support while making a positive impact on our community. Enjoy competitive pay, benefits, and a supportive work environment designed for growth.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and professionalism
- Process transactions and maintain accurate records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and quality standards
- Continuously improve product knowledge through training modules
- Contribute to a positive team culture
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to learn new systems quickly
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliability and punctuality
- Willingness to work flexible hours
- No prior experience required – training provided!