Job Description
Join our dynamic team at GlobalConnect Solutions as an Entry-Level Customer Service Representative! We're hosting walk-in interviews for motivated individuals eager to launch their careers in customer support. No prior experience required – we provide comprehensive training to help you succeed. Enjoy competitive pay, benefits, and a collaborative work environment in the heart of San Antonio. Bring your resume and meet our hiring team directly!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions and maintain accurate records
- Collaborate with team members to improve service quality
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Positive attitude and customer-focused mindset
- Reliable transportation and punctuality
- Must be authorized to work in the United States