Job Description
Join Miami Community Connect as a Part-Time Customer Service Specialist and become the face of our growing local service network! We're passionate about connecting Miami residents with meaningful opportunities in their neighborhoods. This role offers flexible scheduling, competitive pay, and the chance to make a direct impact on your community. Perfect for students, parents, and career changers seeking work-life balance in Miami's vibrant local economy.
Responsibilities
- Provide exceptional in-person customer support at our Miami service hub
- Assist clients with service inquiries and appointment scheduling
- Process local service requests and maintain accurate records
- Collaborate with neighborhood partners to expand community outreach
- Support promotional events across Miami-Dade County
- Resolve client concerns with empathy and efficiency
- Contribute to improving local service accessibility
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal communication skills in English and Spanish
- Proficiency with basic office software and POS systems
- Ability to work flexible hours including weekends
- Valid Florida driver's license (for occasional off-site duties)
- Pass background check and drug screening
- Resident of Miami-Dade County required