Job Description
Are you looking for a rewarding career in Sacramento, CA? Apex Growth Solutions is currently hiring for an Entry Level Customer Service Representative. We are looking for motivated individuals who are eager to learn, grow, and start immediately.
We offer comprehensive training, competitive benefits, and a supportive environment for team members at all levels. Join a team that values your potential and invests in your future.
Responsibilities
- Handle Customer Inquiries: Respond to incoming calls and emails in a professional and courteous manner.
- Process Orders: Accurately input and verify customer information and order details.
- Problem Solving: Identify customer needs and provide solutions to ensure satisfaction.
- Database Management: Maintain and update customer records in our internal systems.
- Team Collaboration: Work closely with other departments to resolve complex issues.
Qualifications
- Education: High School Diploma or GED equivalent.
- Experience: No prior experience required; full training provided.
- Skills: Strong verbal and written communication skills.
- Computer Literacy: Basic computer skills and familiarity with CRM software.
- Attitude: Positive attitude and willingness to learn new processes.