Job Description
Launch your career in Memphis with no experience required! LocalHire Memphis is seeking motivated Entry-Level Customer Service Representatives to join our dynamic team. We provide comprehensive training and growth opportunities for dedicated individuals ready to thrive in a supportive environment.
As a key member of our customer experience team, you'll help resolve inquiries, build relationships, and develop valuable professional skills. Perfect for recent graduates or career changers seeking a stable entry point into the workforce.
What We Offer:
- Competitive hourly pay starting at $15/hour
- Comprehensive paid training program
- Health benefits and retirement plans
- Clear career advancement path
- Positive team culture with regular recognition
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process transactions and resolve service issues
- Document interactions accurately in CRM systems
- Collaborate with team members to meet service goals
- Adhere to company policies and compliance standards
- Participate in ongoing skills development sessions
- Maintain professional and empathetic communication
Qualifications
- No prior experience required
- High school diploma or equivalent
- Basic computer literacy skills
- Strong verbal communication abilities
- Ability to multitask in fast-paced settings
- Positive attitude and willingness to learn
- Reliable transportation to our downtown Memphis location