Job Description
Launch your career with Kansas City Mo Positions! We're seeking passionate Entry Level Customer Service Representatives to join our dynamic team in Columbus, Ohio. No experience required—we provide comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a supportive work environment. Walk-in interviews available every Tuesday & Thursday!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve product/service issues using CRM systems
- Document interactions and maintain accurate records
- Collaborate with team members to ensure seamless service
- Meet performance metrics for response time and satisfaction
- Identify process improvements for customer experience
Qualifications
- High school diploma or equivalent
- Excellent verbal/written communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Customer-focused mindset
- Ability to work flexible hours
- Positive attitude and eagerness to learn