Job Description
Join our dynamic team as an Entry Level Customer Service Representative at Metro Growth Solutions! We're seeking motivated individuals with no prior experience to deliver exceptional support to our clients. Enjoy competitive pay, comprehensive training, and a supportive work environment. Walk-in interviews are held daily – no appointment needed! Start your career in Oklahoma City's thriving business district with opportunities for growth and advancement.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve customer issues with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service processes
- Meet daily performance metrics for quality and efficiency
- Participate in ongoing product and service training
- Contribute to a positive team culture through collaboration
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Basic computer proficiency (MS Office, CRM software)
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to Oklahoma City location
- Openness to learning new technologies and processes
- Customer service experience preferred but not required