Job Description
Join our dynamic team at Fresno Community Services as an Entry-Level Customer Service Representative! We're hosting walk-in interviews for motivated individuals seeking to launch their careers in customer support. No experience necessary – we provide comprehensive training to help you succeed. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Take the first step toward a stable career today!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve customer concerns efficiently using established protocols
- Document interactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and confidentiality standards
- Participate in ongoing training programs to enhance skills
- Support cross-functional projects as needed
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency (email, MS Office)
- Positive attitude with problem-solving abilities
- Ability to work in a fast-paced environment
- Reliable transportation to our Fresno location
- Willingness to work flexible hours including weekends
- No prior experience necessary – training provided