Job Description
Join our dynamic team at Jacksonville Community Services and launch your career in customer service! We're seeking enthusiastic individuals with no prior experience to provide exceptional support to our diverse community. Enjoy a supportive work environment, comprehensive training, and opportunities for growth. Perfect for recent graduates, career changers, or anyone looking to start their professional journey in sunny Jacksonville, FL!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate records using our CRM system
- Collaborate with team members to resolve customer issues efficiently
- Participate in ongoing training to enhance product knowledge and service skills
- Assist with daily office operations including filing, data entry, and scheduling
- Represent the company with positivity and uphold brand standards
- Contribute to team goals and maintain a clean, organized workspace
Qualifications
- No prior experience required – we provide comprehensive training!
- High school diploma or equivalent (GED accepted)
- Strong communication skills and ability to multitask
- Basic computer literacy and willingness to learn new software
- Positive attitude and commitment to teamwork
- Reliable transportation and punctuality
- Ability to stand for extended periods (if applicable to role)
- Valid Florida ID or driver's license for background verification