Job Description
Join Tampa Bay Innovations for an exciting entry-level opportunity! We're hosting walk-in interviews for motivated individuals ready to launch their careers in customer service. No appointment needed—just bring your enthusiasm and resume! Enjoy competitive pay, comprehensive training, and a supportive team environment. Perfect for recent graduates or career changers seeking growth in Florida's thriving business hub.
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve product/service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Meet performance metrics for call quality and resolution time
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Strong verbal/written communication skills
- Basic computer proficiency with MS Office
- Ability to multitask in fast-paced settings
- Positive attitude and customer-focused mindset
- No prior experience necessary—training provided